Nguyễn Hoàng Hiệp
IT Helpdesk


Hoa Sen University
Technique : information technology.
Certificate : University.

Personal skills

- System Admin

*   -  Project management

*    - Helpdesk Officer

*    - Problem solving


Brenntag Asia Group
09/2016 - 12/2017

IT support

- Trains local users on the utilization of Hardware and Software.

 - Troubleshooting, support all task regarding email, hardware, software and other IT devices.

- Sets up, control the connection on Application servers with LAN, PC, wireless, Printer, Remote Branch etc.

Medigroup Asia .Group
01/2018 - 06/2018

System Admin and IT Support

- Maintain system (backup and restore file server).

- Telephone: Installation, configuration, repair & maintenance switchboard and telephone, telephone line.

- Surveillance System: Confirmation of operation, contact with supplier for repairing if system error, checking recording database when needed

- Office machine: Printer, photocopier, scanner, projector, HDVC, VC device, amplifier, speaker, fax, shredder, UPS configuration, repair & maintenance.

Artelia Group
08/2018 - 02/2019

IT Country

- Maintain system (backup and restore file server ), setup computer standard (of IT area ) for new user

- Update and maintain hardware for client and helpdesk.

- Maintain Server of site out office (141 site) and report for Dỉrector IT headquater in France.


- Becoming Project Manager in the Future.

- Learning and promoting skill (Soft skills ,Communication Skills), experience as well as Understanding more Hi-teck.


Thông tin khác



Please contact 0886 410 410
Ho Chi Minh